State and federal consumer-protection rules that apply to independent repair shops like ours.
These are general summaries of state laws that apply to repair businesses like DaniFix — not a substitute for reading the statutes themselves.
Washington's Consumer Protection Act prohibits unfair or deceptive business practices. If a business misrepresents pricing, a repair, or a warranty, you may have the right to file a complaint with the Attorney General's Office or, in some cases, bring a private legal action.
Washington's right-to-repair law requires manufacturers of covered electronics to make parts, tools, and repair documentation available to independent shops and consumers on fair terms, with key provisions effective January 1, 2026. As an independent shop, we're required to give you clear notice that: DaniFix is not authorized by the original device manufacturer (unless stated); we'll disclose if a replacement part is original or non-original; and we'll explain how your data and privacy are protected during a repair. We back up all three of those commitments above.
This federal law generally means that having your device serviced by an independent shop, or using non-original parts, does not by itself void your original manufacturer's warranty — a manufacturer must show that the independent repair or part actually caused the problem before it can deny a warranty claim on that basis.
For sales of goods or services over $25 made at your home or a location other than our regular place of business, federal law generally gives you the right to cancel within three business days. We'll always confirm your price before starting work at a mobile visit, so you're never signing up for something you haven't already agreed to.
Federal law broadly prohibits unfair or deceptive acts or practices in commerce, enforced by the Federal Trade Commission. This underpins the upfront-pricing and honest-disclosure approach we take with every repair.
We're happy to walk through any of this before you book.
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